Subject: Unscheduled network outage.
Category: Network outage update
Please note that Cybera experienced a network outage today starting at 11:42. We are still investigating the scope and root cause of this outage. We are now investigating a hardware issue with our Edmonton Router and are working with the equipment vendor.
All IBG members as well as the VFS members who had redundancy configured have been redirected to Calgary. We are still investigating and will send periodic updates throughout the day.
Contact: Please contact the Cybera Network Operations Center at NOC@cybera.ca or (403) 536 -0880 when network problems are experienced outside of a maintenance window.